Property Communication & Management,
Unified by AI

One platform connecting property managers, residents, owners, and vendors — across 12 languages with AI-powered communication at its core.

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Veteran-Owned Business
Built for property managers worldwide
1 in 5+
people in the U.S. speak a language other than English at home
Source: U.S. Census Bureau
12
Languages Supported
4
User Portals
15
Toggleable Modules
30+
Countries Ready

Everything You Need to Manage Properties Smarter

Four purpose-built portals, fifteen toggleable modules, and an AI assistant that speaks your residents' language.

AI-Powered Assistant

Cio understands context across all portals. It drafts responses, flags issues, generates insights, and communicates in 12 languages — automatically.

Seamless Payments

ACH, bank debit, and card payments with automated receipts. Split fees, track arrears, and let residents set up autopay in seconds.

Smart Maintenance

Residents submit requests with photos. Managers assign vendors, track progress, and close tickets — all with automated notifications.

Unified Messaging

Group chats, direct messages, announcements, and surveys — with AI-assisted translation across 12 languages.

Behavioral Scoring

Cio Score tracks payment history, maintenance compliance, and community engagement — giving managers data-driven tenant insights.

12 Languages Built-In

English, Spanish, Chinese, French, Korean, Vietnamese, Arabic, German, Hindi, Japanese, Portuguese, and Russian — with full RTL support.

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One Platform, Four Powerful Portals

Property managers, residents, owners, and vendors each have their own dedicated portal — designed for exactly what they need.

Property Manager

3 Role Levels: Owner · Manager · Staff

The command center. Three role levels — Owner, Manager, and Staff — each with tailored access. Handle maintenance, residents, leases, payments, inspections, communications, and team oversight.

Resident

Pay rent, submit maintenance requests, message management, view your Cio Score, join community surveys, and more — in a portal available in 12 languages.

Property Owner/Investor Portal

Full investment visibility. Financial reports, occupancy tracking, property performance analytics, maintenance oversight, and AI-powered insights.

Vendor

Coming Soon

Receive work orders, submit quotes, track job status, and manage your service profile across properties.

Simple, Transparent Pricing

No hidden fees. No per-user charges. Just one price per unit, per month.

From
$0.75
per unit/month

AI Add-On: $25/month flat

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Frequently Asked Questions

How quickly can I get started?

Your account is created as soon as payment is complete. There's no approval queue and no setup calls. Then you add your properties, units, and residents at your own pace.

Do my residents need to speak English?

No. Ciosanna's portals are available in 12 languages, and messages can be translated with AI assistance, so residents and managers can communicate across languages.

What is the Cio Score?

Cio Score is a behavioral indicator based on payment history, maintenance activity, and community engagement. It's decision-support only, so a person always makes the final decision. It includes resident dispute tools and adverse-action notice support. See our FCRA Notice.

Can I try the AI features before committing?

Yes. We offer promotional AI trial periods. Check our pricing page for current offers, or ask Cio — our sales assistant — for available deals.

Is my data secure?

Yes. Sensitive information is encrypted with AES-256, traffic passes through Cloudflare's firewall and bot protection, each company's data is kept separate at the database level, and important actions are recorded in an audit log. We never sell your data.

What payment methods do residents have?

Credit/debit cards, ACH bank transfers, and bank debit. Residents can set up autopay, and managers can split processing fees or absorb them.

Ready to Modernize Your Property Management?

Be one of our first property partners and help shape what we build.

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